Returns & Exchanges
At Le Jardin Retrouvé, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 30-day return policy for items in their original, unopened condition.
Initiate Your Request
Contact our customer care team via the online portal or email with your order number and the reason for your return.
Prepare the Package
Securely pack the items in their original packaging, ensuring all seals are intact to qualify for a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves the return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing